frequently asked questions

Where are you located?

We are located in Tri-Cities, WA.

How many litters do your Mom Dogs have?

We love our dogs so much and their health and happiness is our utmost concern. 

 

We work with a canine fertility veterinarian who guides our breeding choices. Any mating will be under her supervision and with her direction.

Do your puppies follow a curriculm?

We follow the BABS Curriculum to raise all of our puppies.

When do the puppies go home?

Puppies will go home at eight weeks unless otherwise agreed. Here are some things to expect on puppy Go-Home day! Arrangements should have been made to pick up your puppy in any of the ways listed in our transportation question below. If you are unable to pick up your puppy on go-home day/weekend you will need to make arrangements in advance for us to keep your puppy longer for you. This will have an additional fee of $50/day. Payments for your puppy can be made by cash or cashier’s check Each family will have 30 minutes to pick up their puppy. Puppies are chosen in the order of the reservation list.

What should we expect as we prepare for our new puppy?

  • Pictures and videos are posted almost weekly to our Instagram Account
  • Weekly email updates
  • Puppy supply recommendations
  • You will be invited to our Ridgeview Family Facebook page
  • Lifetime support from your breeder

Do the puppies get a check-up before they go home?

Yes. Our puppies receive a vet check when they are around seven weeks old. 

Will my puppy have its vaccination before we bring it home?

Yes, your puppy will receive their first vaccine before they go home. 

We live out of state. Can you fly our puppy to us with a flight nanny?

Yes, you can arrange for a flight nanny to fly your puppy to you. 

Do you require spaying and neutering?

Yes, our puppies are sold under strict spay and neuter contracts unless otherwise agreed upon. Your puppy is not to be used for breeding. We ask that spaying/neutering/gonad surgery (GSS) by a licensed, reputable veterinarian is required on your puppy, female; after first heat but not before 12 months of age and males; between 12-18 months of age. Proof of this, in the form of a certificate of Spay/Neuter from the Veterinarian, must be forwarded to the Seller by the time your puppy reaches 18 months of age. 

Do you offer a health guarantee?

Yes, we provide a 72-hour general health guarantee. In order for your health guarantee to be valid, you need to have your puppy examined by a licensed veterinarian within 72 hours of receiving your puppy. You are responsible for the veterinarian’s visit. You must send documentation of the results to us at Ridgeviewdoodles@gmail.com within ten days of the veterinarian visit. 

Is everything covered under the health guarantee?

Our Health Guarantee excludes:

  • Minor illnesses
  • Colds
  • Allergies
  • Internal or external parasites
  • Umbilical hernias

What is the 2-year health guarantee?

Our 2-year long-term health guarantee covers your puppy’s hips and eyes until 24-months of age. If your puppy is diagnosed with:

  • Canine Degenerative Myelopathy
  • Ichthyoses
  • Von Willebrand Disease Type 1
  • Progressive Retinal Atrophy Neuronal Ceroid Lipofuscinosis 
  • GM2 Gangliosidosis
  • Neonatal Encephalopathy with Seizures
  • Muscular Dystrophy 
  • Dystrophic Epidermolysis Bullosa
  • Osteogenesis Imperfecta
  • Osteochondrodysplasia

The 2-year long-term health guarantee only applies to the original purchase price of your puppy. The guarantee is void if your puppy;s condition was caused by:

  • Injuries acquired through training, play or other activities.
  • Neglect
  • Malnourishment
  • Obesity

To qualify for a refund under the 2-year long-term health guarantee, a licensed veterinarian must send your dog’s file to us at RidgeviewDoodles@gmail.com

Open Door Policy

If you can no longer keep your puppy at any time, Ridgeview Doodles must be notified. You must work with us to find a new suitable home for your puppy. If a new suitable home cannot be found within your timeframe, the puppy will be returned to us so that we may find the puppy a proper home. Under no circumstances will you rehome the puppy, which includes surrendering the puppy to the pound or rescue center. This provision ensures that our Goldendoodles will not end up homeless or destroyed, and a good suitable home is found.

What Are My Transportation Options?

We have many ways to work with you to get your new puppy home! Some of these options include:

  • Picking up the puppy from our home in Eastern Washington
  • We can drive part way to meet you with your puppy / for $2 per mile (we only charge one way, not round trip) with a maximum of 175 miles (longer distances may be able to be arranged – contact us)
  • You could fly into the Pasco Airport, and we can meet you there with your puppy
  • You can arrange for a flight nanny to fly your puppy to you.
  • Please note that we will not ship our puppies in cargo. We will only allow them to fly in-cabin on the plane with a trustworthy adult!

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